Upshelf’s Privacy Policy

Upshelf.ai (the “Website”) is owned and operated by Upshelf S.L.on its own behalf (“We”, “Us”, “Our” and similar terms).

What information do We collect?

Access to and use of certain services that we offer (the “Services”) requires registration. When you (“You”, “Your”, “Yourself” and similar terms) register, You will be asked to provide certain information about Yourself including Your name, Your company name and contact details (email and/or phone number). By submitting Your personal information, You consent to the collection, use and disclosure of Your personal information in accordance with the terms of this privacy policy.

We may also collect information about Your usage of the Website and of the Services. We will only use any such information in accordance with the terms of this privacy policy.

How we use Your personal information

We will only use Your personal information for the following purposes:

a) to enable Us to provide You with access to and use of the Services;

b) with Your consent if required by law, to contact You with Our newsletter and other email updates;

c) with Your consent if required by law, to make You occasional offers or to make You aware of other products or services offered by Us from time to time;

d) to produce reports, statistics and analysis of the types of users who access the Website;

e) to administer, support, improve and develop the Services.

Where personal information is collected 

Cookies

We use cookies to collect information about Your online preferences. Cookies are pieces of information sent by a web server to a web browser that allows Us to uniquely identify activity on each page. We will not collect information through the use of cookies unless you have consented through Our consent popup. 

Examples of cookies used on the Website:

Performance Cookies

These cookies collect anonymous information on how people use the Website. For example, We use Google Analytics cookies to help Us understand how visitors arrive at the Website, browse or use the Website and highlight areas where We can improve areas such as navigation and the content We deliver. The data stored by these cookies never shows personal details from which your individual identity can be established.

Other

We may also collect Your personal information when You fill out a contact form, download content or participate in events or webinars that We sponsor. 

Job applications

If You apply for a job at Upshelf, We will collect, process and use Your personal information only to process the application. Personal information that You submit online is sent directly to Our Human Resources Department through an encrypted connection and, of course, We manage resumes with total confidentiality. We use appropriate technical and organizational methods to ensure that Your personal information is treated in a confidential manner in accordance with applicable laws. If You request a specific position that has already been filled or We consider You fit or more suitable for another profile, We may share your personal information within Our organization unless You have asked us not to do so. Your personal information will be deleted as soon as the selection process or after a maximum period of 6 months unless you give us your express consent for the storage thereof for a longer period of time.

Storage of Personal Information

We employ security measures to protect Your personal information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We comply with the laws of the countries in which we operate.

Certain personal information that You provide to Us is defined as Sensitive Personal Data by the Data Protection Act 1988. We do not seek any sensitive personal data other than that which is reasonable and necessary for the purposes sought. You are giving Your explicit consent to collect, process, disclose, transfer or store Your Sensitive Personal Data for the purposes of processing orders for goods and services.

Disclosure to Third Parties

We may disclose Your personal information to third-party service providers that we retain to assist us in making the Website available and optimizing its performance, and in the provision of Services, solely for their use for such purposes. Such service providers may be located outside of Canada. We use the services of third parties to provide accurate service as well as optimize our performance. Below is the list of some of the purposes for which we may disclose Your personal information to third parties:

• Hosting Providers
• Accounting and logistical software 
• Website optimization tools

We may also disclose Your personal information in connection with business transactions or proposed business transactions such as a sale or merger of the business, or the consolidation or sale of assets.

We may also disclose Your personal information as permitted or required by applicable law.

Social Media

On the Website, we have integrated links to our social media sites like Facebook or Linkedin. If You click on the link of any of the social media platforms, You will leave the Website and Our privacy policy will not apply to your activities on the social media platform. Each social media platform has its own privacy policy and terms and conditions, and You should review them carefully before proceeding. 

Retention of Personal Information

We will retain Your information for as long as it is required for the purposes described in this privacy policy.

Your rights

In accordance with Our legal obligation, We will be happy to inform You about what personal information We have stored about You if You request it in writing and to correct any inaccuracies. If You request assistance in requesting Your personal information, We will assist You. For questions regarding Your rights to access Your personal information, You can contact Katy Salgado at Katy@upshelf.ai or hello@upshelf.ai.

Changes to Our privacy policy

Any changes to Our privacy policy in the future will be posted to the Website at https://www.upshelf.ai/privacy-policy and, when required, through e-mail notification. Please ensure that You keep up-to-date with any such changes. By continuing to use the Services or access the Website after any such change becomes effective, You agree to be bound by the change.

Contact Us

All comments, queries and requests relating to Our use of Your personal information are welcomed and should be directed to Attn: Katy Salgado:

Upshelf S.L.

Spain Office

C/Església, 4-10, 3º A – 1
08024 Barcelona, España
+34 936 894 585
hello@upshelf.ai

Toronto Office
545 King Street West
Toronto, ON  M5V 1M1
hello@upshelf.ai